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Noticeboard

New Court Surgery changed its computer system on 18th July 2016. Please be patient with our staff during this period of transition.



Welcome to New Court Surgery

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

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Advanced Warning

New Court Surgery is due to change its computer system during the summer of 2016.

Unfortunately, as with all new systems, there will be some disruption while everyone settles in to a new way of working.

Some delays will occur to the services we offer for a few weeks, and we ask that you please bear with us during this transition period.

Areas to be aware of are:

  • Repeat Prescriptions – please allow extra time when requesting these. From early July 2016 the Vision on Line service will be suspended and inaccessible to all patients. Any repeat prescriptions will need to be made by dropping a repeat prescription request form into the surgery or posting the repeat request form to the surgery.
  • Forms and Certificates – there may be a delay with these.
  • Test Results – again delays may occur.
  • Online Access - Once we have launched our new system there will be a new on line service available which you will need to sign up for, and normal on line access will be resumed via this new process. We will need to issue you with a new login and password. Please contact our reception team to obtain a new application form. Existing Vision On Line user names and passwords will no longer work.

In order to provide maximum support and training to our staff we may on occasions divert telephone lines, during the lunchtime period, to a practice mobile and temporarily close the front door. All non-urgent and routine calls, during this period, will be asked to call back during the afternoon.

Thank you for your patience and understanding during this period. We are confident that the new system will be more efficient to meet the demands of the modern National Health Service.

Many thanks,

New Court Surgery Team.


Care Quality Commission

 

(Site updated 22/07/2016)
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