Welcome to New Court Surgery
Due to COVID-19 we are running our flu clinics differently this year to keep patients and staff safe.
Eligible patients can phone 01793 852302 to book an appointment at one of our clinics which are being held at New Court Surgery and the Memorial Hall
We ask you to arrive at the time of your appointment and join the back of a socially distanced queue - appointment times are to manage the flow of patients.
You will need to bring with you your confirmation letter and a face covering.
Flu vaccination for 50–64 year olds
Whilst we’ve received information that all 50-64 year olds may be eligible for a free flu vaccination as part of plans to protect more people against seasonal flu, these free vaccinations will be subject to delivery later in the year.
This allows us (GP’s and community pharmacists) to focus on those who are in an at risk group, such as pregnant women and people with long term health conditions. They will be given priority and offered the vaccine first; if you are in this category you will be contacted.
If you are aged 50-64 and not in one of the at risk categories you will be made aware in the coming months if you will be able to attend for vaccination. If the programme is extended this is likely to be November or December.
CORONAVIRUS - APPOINTMENT UPDATE
GP Practices are potentially high risk locations for a Coronavirus infection. The latest Government advice is to wear face coverings in enclosed public spaces: face coverings may be beneficial where it is hard to follow social distancing measures and you are more likely to come into contact with people who you do not normally meet. With immediate effect we are asking ALL patients attending the surgery to wear a face covering to help us protect each other and reduce the spread of the disease. We appreciate your co-operation. Click here for a guide on how to wear a face covering
To maintain social distancing in the practice, please do NOT arrive any earlier than five minutes before your appointment. If you are early you may be asked to return closer to your appointment time.
If you have symptoms of COVID-19 please do NOT attend your appointment.
ALL requests for appointments will be booked as a telephone call. A clinician will call you back and if deemed clinically necessary will book you a video consultation or face to face appointment at the surgery in the next 3 days.
WE ADVISE ALL PATIENTS NOT TO ATTEND THE SURGERY UNLESS YOU HAVE A FACE TO FACE APPOINTMENT - FOR ALL OTHER QUERIES PLEASE TELEPHONE THE SURGERY.
NHS Diabetes Advice helpline
NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response.
The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice.
Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes.
You can access NHS Diabetes Advice via Diabetes UK’s support line on 0345 123 2399 Monday-Friday from 9am-6pm.
Government advice is evolving on a daily basis, so please bear with us at this very busy time.
Thank you for your Support.
IMPORTANT CHANGES TO OUR APPOINTMENT SYSTEM
We’ve listened to your feedback about difficulties getting through on the telephone to book appointments. Please see the appointment section and download the application to access appointments without having to call the surgery.
GDPR and the Data Protection Act 2018
In line with the new General Data Protection Regulations we have uploaded our Privacy Notice on our Practice Policies page which explains why information is collected about you, the ways in which it is used, who it is shared with and how we keep it safe. It also explains how you go about accessing this information and how to have any inaccuracies corrected or erased.
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
REPEAT PRESCRIPTIONS can now be ordered by either:
Telephone (0300 123 6242 Mon-Fri 9am-5pm) or Online https://systmonline.tpp-uk.com/or the SystmOnline App (Apple or Android store)
A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the NHS.
The doctors, nurses and staff in this practice have the right to do their work in an environment free from violent, threatening or abusive behaviour and everything will be done to protect that right.
At no time will any such behaviour be tolerated in this practice.
FONCS Friends Of New Court Surgery
We are looking for more patients to join our patient group, please contact us if you think you might be interested.
(Site updated 08/10/2020)